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楼主 |
发表于 2009-10-26 18:16
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原帖由 sssuperfjz 于 2009-10-26 15:42 发表 
我最近的一单是22号发出的，至今还未收到退款通知
呵呵，亚马逊的最新回复来了，估计是虚惊一场， 无法递送的原因不是因为不让出口至中国，可能是误投递或标签损坏，来信欢迎偶继续购物，还说如果我订原来一样的单子，给我免邮费优惠，
以下是原文：“Hello,
I've reviewed our previous e-mails with you, and I'm very sorry about the misunderstanding.
<b>Regarding order(#103-3275275-7393015) and (#103-2508860-5436215):</b>
I've verified you already canceled these order yourself through Your Account.
<b>Regarding order(#105-3935906-2238601):</b>
I'm sorry to hear that you haven't yet received your order.
I've researched your order and found that it was returned to us on October 23 as undeliverable. Regrettably, some packages are returned as undeliverable through no fault of the customer. Occasionally, one of the following situations may occur:
- The label may have become smudged or torn in transit, so that the carrier no longer had a complete shipping address.
- The carrier may have accidentally delivered the package to an incorrect address (an address other than what was on the shipping label).
We've processed the return and issued a full refund that was completed on October 23—check your e-mail or the Order Summary in Your Account (http://www.amazon.com/your-account) for additional refund confirmation.
While we do not have any further information about your package, you can find some common reasons for
undeliverable packages here:
http://www.amazon.com/o/tg/browse/-/3608471#why
I do understand that you may still want the items to be shipped to you. Unfortunately, we are unable to re-ship orders that are returned to us as undeliverable. Our system will not allow us to reinstate undeliverable order.
If you still want to make this purchase, feel free to return to our web site and place another order. In an effort to compensate for this inconvenience, simply place a new order for the same items with Expedited International Shipping and write back to us with the order number so that we will remove the shipping charges.
Please use the below URL link to write us back with the details requested" |
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楼主: yodamaster
发表于 2009-10-26 14:51
显身卡
发表于 2009-10-27 10:12
