两个月了都没有收到，Amazon说退钱，可是......

bpcflush

我还是想要我的蓝光，我如果发信去客服的话有用吗？还有就是Amazon说钱退到refund里了，但是我在账户里找了半天都没有找到refund这一项，请问在哪里看Amazon有没有退款啊？
这是Amazon客服回的邮件：
Hello from Amazon.com.
We're writing to confirm that we have processed your refund for USD
XXXX for the above-referenced order.
For more information on how we calculate refunds, please visit our
web site at http://www.amazon.com/refunds
We hope this is a satisfactory resolution for you.  However, if you
have any questions or concerns, please use this link to contact
Customer Service:
http://www.amazon.com/gp/help/contact-us/returns-and-refunds.html
Thank you for shopping at Amazon.com.
-------------------------------------------------------------
Amazon.com
Earth's Biggest Selection
http://www.amazon.com/

bpcflush

我就是想问问，如果Amazon退钱的话，我能在Amazon帐户里查到吗？还是说我只能看我自己的信用卡账单才能看得到？

洪爷大舌头

Amazon帐户里查不到，信用卡记录里可以查到

webkin

在账户里这张订单的最下面有refund退款信息的

how007

1、amazon上的客服应该还不错，可以说的严重一些
2、退款可以在信用卡帐单中见到

bpcflush

谢谢大家啊，现在想叫Amazon暂停退款，想要Amazon给我他发邮件的邮件号，我去邮局查。但是英文不知道怎么说，请TX们给个模版，谢谢啊！